RUIZ HOMES, TAYLOR MORRISON – WEST FLORIDA, AND GOLD MEDALLION HONORED WITH 2009 AVID AWARDS
Madison, WI – Released October 7, 2009
AVID Ratings™ announces Ruiz Homes, Taylor Morrison – West Florida, and Gold Medallion as winners of
the 2009 AVID Awards™ for best customer experience in the home building industry.
Now in their seventh year, the AVID Awards are the leading industry-sponsored award program
honoring the best builders in the United States for delighting homeowners. The winners of the 2009 AVID
Awards will be published in the November 2009 issue of Professional Builder magazine. The awards
include the AVID Diamond Award™, which recognizes the No. 1 builder in the United States; and the AVID
Awards, which recognize the top builders in the following categories: the No. 1 builder with more than
300 closings and the No. 1 builder with less than 49 closings. Surveys were taken of more than 14,624
homeowners throughout the U.S. to determine the top performing builders.
Ruiz Homes
Ruiz Homes of Laredo, TX is honored with the 2009 AVID Diamond Award – Best Customer Experience in United
States, with 100% of their homeowners saying they would recommend Ruiz to family and friends. Ruiz is
known for assisting their customers through each step of the home buying process from financing to selecting
a floor plan that meets a particular family’s needs. Customization, high quality materials, and exceptional
craftsmanship are standard in every Ruiz Home.
Talyor Morrison – West Florida
Taylor Morrison – West Florida in Sarasota receives the 2009 AVID Award – Best Customer Experience 300+
Closings in United States, with 97% of their homeowners responding that they would recommend their builder
to others. Taylor Morrison takes great pride in their award-winning designs combining innovative and
artful use of space, superior craftsmanship with attention to detail, knowledgeable personnel with exceptional
customer service, and outstanding warranty service after the sale.
Gold Medallion
Gold Medallion of Taylorsville, UT is honored with the 2009 AVID Award – Best Customer Experience Less
Than 49 Closings in United States, with 100% of their homebuyers indicating that they would recommend
Gold Medallion to family and friends. Gold Medallion is renowned for providing amenity-rich neighborhoods
as well as a variety of floor plans, styles, and features to fit any family or lifestyle, and they are
also proud to be an ENERGY STAR partner.
Founded in 1993, AVID Ratings is a full-service customer loyalty management firm, providing customer
loyalty research, organizational strategies, employee training, and proprietary solutions to the home
building industry. Serving over 220 companies throughout the United States and Canada, AVID Ratings
and AVID Canada maintain the largest homebuyer survey database in the home building industry. AVID assesses
homebuyers’ experiences and then provides focused business solutions and training to improve referrals,
margins, and long-term customer loyalty.
