We Are AVID

AVID Ratings is a full-service customer loyalty management firm, providing enterprise-level surveys, organizational strategies, employee training, and proprietary solutions that create delighted customers and drive increased profitability. Working with AVID means going beyond just surveys, it means solutions that significantly improve the bottom line.

About Our Company

Founded in 1993 by CEO Paul Cardis, AVID is an industry leader in developing high levels of customer loyalty for its clients.

     AVID Mission Statement

     Provide the most valuable and straightforward knowledge base for product and      service excellence in North America.

     AVID Pledge

     - To improve the financial success of our building industry clients, and

     - Align consumers with the best such companies and products matched to their        needs.

     AVID Guiding Principles

     We operate daily with the highest level of integrity, innovation, commitment, and      caring in everything we do.

AVID has helped hundreds of companies maximize homeowner loyalty resulting in increased referral sales, customer cooperation, and brand awareness. Please see our unparalleled client case studies on our Client Spotlight page.

Return On Investment

The key to home building success is the ability to generate homeowner loyalty. Today, savvy companies worldwide are focusing on ways to have their customers bring value after the sale through 1) Avid customers who are so happy that they generate new sales through direct referrals, 2) Cooperative customers who support rather than hinder the delivery process following the sale, resulting in lowering company costs, and 3) Raving customers who strengthen the company’s brand through word-of-mouth advertising. During the last half decade, the home building sector experienced the largest boom cycle in its history. Not withstanding, referrals were still vital to the average builder dramatically increasing the size of its business and profits over this period of time. Now that the market has cooled, it is now critical for builders to maximize referrals, cooperation, and their brand to stay competitive.

Our research has shown that referral prospects who visit a sales center are TWICE as likely as marketed prospects to purchase from a builder. Twice the conversion! With those kinds of numbers, your company needs to go beyond satisfied customers. AVID can help your company capitalize on this valuable strategy to improve your business.

If you are interested in getting more information on how AVID and its value solutions can help grow your business, please contact us today at 608-824-2590 or e-mail sales@avidratings.com.